PRIVACY POLICY
At Lotus Finserv, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect and manage your information when you visit our website, submit an enquiry, or interact with our services.
About Us
Lotus Finserv provides business financing and private finance solutions, including Unsecured Business Loans, MSME Business Loans, Cheque-Based Business Loans and other business finance solutions. We support businesses across Tamil Nadu and Puducherry with simple and convenient financial assistance.
Information We Collect
Personal Information
When you interact with Lotus Finserv or submit an enquiry through our website, we may collect information such as:
* Name
* Phone number
* Email address
* Company or business name
* Monthly business turnover
* Loan requirement
* Business-related information
* Information or documents provided during the loan enquiry or application process
This information is collected to understand your requirements and provide appropriate business finance assistance.
How We Use Your Information
We may use the information collected to:
* Respond to your enquiries and requests
* Understand your business finance requirements
* Provide information about relevant loan and finance services
* Process and manage your loan enquiry or application
* Contact you regarding your enquiry or requested services
* Provide customer support and assistance
* Improve our website, services and user experience
* Send important service-related communications
* Provide relevant service or product updates where applicable
You may request to opt out of promotional or marketing communications at any time.
Data Security
We take reasonable and appropriate measures to protect the information you provide to us against unauthorized access, misuse, alteration, disclosure or loss
These measures may include:
* Secure data storage and handling practices
* Restricted access to authorized personnel
* Appropriate technical and organizational safeguards
* Monitoring and security measures where applicable
We do not sell or rent your personal information to third parties.
Data Retention & Deletion
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide services, maintain business records, resolve disputes, and comply with applicable legal or regulatory requirements.
Data Deletion
You may contact us to request deletion of your personal information, subject to any legal, regulatory or legitimate business requirements that may require us to retain certain information.
Where deletion is appropriate, we will take reasonable steps to delete or anonymize the relevant information.
User Rights
Subject to applicable laws and requirements, you may have the right to:
* Request access to personal information held about you
* Request correction of inaccurate or incomplete information
* Request deletion of your personal information
* Withdraw consent for certain communications
* Ask questions about how your information is collected and used
To make a privacy-related request, please contact us using the details provided below.
Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage and enhance the user experience.
Cookies may help us remember preferences and understand how visitors interact with our website. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Third-Party Sharing
Lotus Finserv does not sell or rent your personal information.
We may share or disclose information where reasonably necessary:
* To provide or process requested services
* With authorized service providers assisting us in operating our website or services
* When required by law, regulation, court order or legal process
* To comply with applicable legal or regulatory obligations
* To protect our rights, property, website, users or business
* Where you have provided appropriate consent or authorization
We take reasonable steps to ensure that information shared for legitimate purposes is handled appropriately.
External Links
Our website may contain links to third-party websites or platforms. Lotus Finserv is not responsible for the privacy practices, security or content of external websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
Changes to Privacy Policy
Lotus Finserv may update this Privacy Policy from time to time to reflect changes in our services, website practices, legal requirements or privacy practices.
Any updated version will be published on this page. We encourage visitors to review this page periodically for the latest information.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
Lotus Finserv
#70/16, Sundar Bans, First Floor,
100 Feet Road, Ashok Nagar,
Chennai, Tamil Nadu – 600 083.
Phone: +91 8870039003 / +91 9566232691
Email: [businessfunds@lotusfinserv.com](mailto:businessfunds@lotusfinserv.com)
Website: lotusfinserv.com
Last Updated: October 2026
